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Appointments

There are 5 types of appointments available at the surgery:

1) Routine Appointments

These can be made with any doctor in advance. It is easier to get an appointment at a time of your choice and with a doctor of your choice when you book ahead for routine matters.

2) On the Day Appointments

Each doctor will have a set number of ‘on the day’ appointments available each day (mostly in the morning but there are also a couple each afternoon). You are advised to call as close to 08:45 as possible and you will have the option of which doctor you wish to see (as long as they still have an ‘on the day’ slot available). Doctors will naturally each only have a finite number of spaces available every day so there is no guarantee that you will get an appointment of your choice that day.

3) Telephone Appointments

You can book a telephone appointment in the same way as a routine appointment and the doctor will phone you as near as possible to the time booked. This is useful when you don't need to be examined, especially for longer term follow up of conditions, or where you know what the problem is likely to be, e.g. a urine infection. 

4) Early Morning Appointments

On Mondays, Wednesdays & Fridays, we have routine appointments between 07:30 – 08:00.  These are pre-bookable appointments that are provided particularly with full time workers in mind and we would respectfully ask that they are requested only by those patients for whom they were specifically introduced. 

5) Urgent Appointments

We have urgent slots each day to allow for problems that you feel must be attended to THAT DAY and could not wait for the first available routine or on the day appointment. These are shorter appointments and are only with doctors who are available that day i.e. you cannot choose or request to see a particular doctor.

Students

Occasionally, medical students from Glasgow University attend the surgery as part of their undergraduate training. If the doctor you are seeing has a student with them, you will be advised when you attend your appointment and if you do not want them present at your consultation, your wishes will be respected.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

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